I’ve learned a lot about giving advice over the past 5 years at YC (still more to learn). When I started I had a very formulaic / tactical view of how startups succeed. Over time and after seeing over 1000 startups go through YC that has changed.↗

In an @earnestcapital basecamp thread, we're crowdsourcing a list of tiny automations SaaS founders can use (in @intercom et al) to save time, delight customers, improve your marketing, onboarding, support and revenue. Feel free to add your ideas 👇↗