Hugely underrated point. You basically state this, but to underscore it: for most knowledge work other than code, the digital output is often an intermediary step in the value creation process. Comparatively, for code automation, it's literally is the equivalent of automating on…↗

Another week on the road meeting with a couple dozen IT and AI leaders from large enterprises across banking, media, retail, healthcare, consulting, tech, and sports, to discuss agents in the enterprise. Some quick takeaways: * Clear that we’re moving from chat era of AI to ag…↗

When you have agents going out and doing work for you, the work just moved up a layer of abstraction. Now the work is figuring out what to tell the agent to do, ensuring you give it proper instructions, getting needed context to the agent to do its tasks, intervening when it goe…↗

Introducing the new Box Agent. The Box Agent works across your entire Box file system, maintaining all your security and access controls, and is hyper tuned for working with enterprise content. This means you can now ask questions from all your enterprise content, search for fil…↗

Building for trillions of agents Over the past few months, something big has started to happen with agents. Near the tail end of last year, we began to reach the point where coding agents were able to complete much longer running tasks, and didn’t require as much hand-holding th…↗

Memory in AI systems is going to be a super interesting topic over the coming years. It’s clear that as we use AI more and more we’re building up lots of value in the form of what AI knows about us. There are lots of questions though that we will have to work through as an indus…↗

Work styles are going to completely change for the vast majority of companies in the coming months. This will be a period of rapid innovation in enterprise software, and spell the end of many legacy approaches to IT.↗

Almost everything I've learned about startups: * Aim to get to cash flow positive early * Don't overly optimize for private market valuations * Build a great team and culture * Make sure the business model *works* * Focus, focus, focus. Dilution of effort will crush you↗