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4 bookmarks by @HarryStebbings

My favourite criticism of @Superhuman. "Ah but high touch onboarding is not scalable". Really? Each rep can do 40 onboardings per week, dropping $14,400 in ARR. With 4 weeks holiday p.a that is $691,200. $691,200 x 150 reps = $103.6M ARR. I rest my case. Scalable.↗

·@HarryStebbings·Apr 10, 2020·essay·arr·onboarding·saas·scalability